What Is The RORO Data Plan - FAQs

  1. Who is RORO?

    RORO is a global mobile internet data provider, specializing in travel eSIM and physical SIM solutions.

     

    RORO is a new venture of our company, which was established in 2012 in Helsingborg, Sweden. With a strong network and connections across Europe and Asia, we have been in the mobile phone industry for over a decade.

     

    RORO builds on this expertise to offer global travel data solutions, providing both eSIM and physical SIM cards for seamless connectivity in 200+ countries. Partnering with 300+ telecom operators, RORO ensures secure, flexible, and cost-effective internet access with 24/7 multilingual support for travelers worldwide.

  2. What is eSIM?

    An eSIM (embedded SIM) is a digital SIM card embedded directly into your smartphone, tablet, or smartwatch. Unlike traditional physical SIM cards, which you insert into a slot on your device, eSIMs are built into the device itself, eliminating the need for a physical card swap.

    How Does eSIM Work? The eSIM allows you to activate a mobile data plan via internet connection digitally. You simply scan a QR code or manually enter the details provided by the provider. This makes it incredibly easy to switch networks or add new data plans, especially useful for international travel.

    Key Benefits of eSIM:

    1. Convenience:Easily activate or switch between mobile plans without needing a physical card.
    2. Dual SIM Functionality:Use eSIM alongside your physical SIM, allowing you to maintain your home number while using a travel data plan from RORO.
    3. Eco-Friendly:No more plastic SIM cards or packaging, eSIMs are a greener option.
    4. Reusable:eSIMs from RORO can be used across multiple trips by simply adding new data plans.

    In summary, eSIMs offer flexibility, convenience, and an eco-friendly way to stay connected, making them an excellent option for modern travelers.

  3. What Phones Can Install and Use eSIM?

    The fastest way to check if your device supports eSIM is by going directly into your device settings:

    • For iPhone: Go to Settings > Mobile Service or Mobile Data or Cellular > Look for the Add eSIM option.
    • For Android Devices (Samsung, Google Pixel, etc.): Go to Settings > Connections or Network & Internet > Mobile Network or SIM Manager > Look for the Add eSIM option.

    If you see this option, your device is eSIM compatible.

    For more detailed information, check the specific model from the list below.

    Important Notes:

    1. Regional Variations: The availability of eSIM functionality can vary depending on the country, carrier, and even the specific model of the phone. Always check with your local carrier or the manufacturer's website for the most accurate information.
    2. Software Updates: eSIM functionality may be added to certain devices through software updates, so it’s worth checking if a particular model supports eSIM after an update.
    3. Carrier Compatibility: Even if a phone is eSIM-compatible, the availability of eSIM service also depends on the support from your mobile carrier.
    4. Limited info sources: Due to the limited sources about the mobile phone models, the check list may not covering all the brands and models or even with mistakes.

    eSIM-Compatible Phones by Brand

    1. Apple
    • iPhone 16 Series: iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max
    • iPhone 15 Series: iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max
    • iPhone 14 Series: iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max
    • iPhone 13 Series: iPhone 13, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max
    • iPhone 12 Series: iPhone 12, iPhone 12 Mini, iPhone 12 Pro, iPhone 12 Pro Max
    • iPhone 11 Series: iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max
    • iPhone XS and XS Max
    • iPhone XR
    • iPhone SE (2nd Generation and newer)

     

    *On iPhone 13 and 14 models, you can have two eSIMs activated at the same time.

    *iPhones from mainland China and iPhone devices from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS) don’t have eSIM capability.

    *These models sold in USA, iPhone 14, iPhone 14 Plus, iPhone 14 Pro, iPhone 14 Pro Max, iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max are not compatible with physical SIM cards.

    1. Samsung
    • Samsung Galaxy S24 Series: Galaxy S24, S24+, S24 Ultra
    • Samsung Galaxy S23 Series: Galaxy S23, S23+, S23 Ultra, S23 FE
    • Samsung Galaxy S22 Series: Galaxy S22, S22+, S22 Ultra
    • Samsung Galaxy S21 Series: Galaxy S21, S21+, S21 Ultra
    • Samsung Galaxy S20 Series: Galaxy S20, S20+, S20 Ultra
    • Samsung Galaxy Note 20 Series: Galaxy Note 20, Note 20 Ultra
    • Samsung Galaxy Z Fold Series: Galaxy Z Fold6, Z Fold5, Z Fold4, Z Fold3, Z Fold2
    • Samsung Galaxy Z Flip Series: Galaxy Z Flip6, Z Flip5, Z Flip4, Z Flip3, Z Flip2
    • Samsung Galaxy Fold
    • Samsung Galaxy A55 5G
    • Samsung Galaxy A54 (SCG21 (Japanese Model), SC-53D (Japanese Model), SM-A546B/DS (International Model), SM-A546S (Korean Model), SM-A546U1 (International Model))

    *The following Samsung devices are not compatible with eSIM:

    • Samsung Galaxy S20 FE 4G/5G
    • Samsung S20/S21 (US versions)
    • Galaxy Z Flip 5G (US versions)
    • Samsung Note 20 Ultra (Versions from the US and Hong Kong)
    • Samsung Galaxy Z Fold 2 (Versions from the US and Hong Kong)
    • The following models purchased in South Korea: Galaxy S20, Galaxy S20+ 5G, Galaxy S20 Ultra, Galaxy S20 Ultra 5G, Galaxy S21, Galaxy S21+ 5G, Galaxy S21 Ultra 5G, Galaxy S22, Galaxy S22+, Galaxy S22 Ultra, Galaxy Note 20 Ultra 5G, Galaxy Note 20, Galaxy Fold, Galaxy Z Fold2 5G, Galaxy Z Fold3 5G, Galaxy Z Flip, Galaxy Z Flip 5G y el Galaxy Z Flip3 5G.

    *Depending on the country of origin, your device may not support eSIM. Please check if the device in your location supports this feature.

     

    1. Google Pixel
    • Google Pixel 9 Series: Pixel 9, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold
    • Google Pixel 8 Series: Pixel 8, Pixel 8a, Pixel 8 Pro
    • Google Pixel Fold
    • Google Pixel 7 Series: Pixel 7, Pixel 7a, Pixel 7 Pro
    • Google Pixel 6 Series: Pixel 6, Pixel 6a, Pixel 6 Pro
    • Google Pixel 5, Pixel 5a 5G
    • Google Pixel 4 Series: Pixel4, Pixel 4a, Pixel 4a 5G, Pixel 4 XL
    • Google Pixel 3, Pixel 3a, Pixel 3 XL
    • Google Pixel 2, Pixel 2 XL

    *Google Pixel 3 devices from Australia, Japan, and Chinese Taiwan are not compatible with eSIM.

    *Google Pixel 3a from South East Asia is not compatible with eSIM.

    1. Huawei
    • Huawei Pura 70 Pro
    • Huawei P40, P40 Pro
    • Huawei Mate 40 Pro

    *Note: Huawei’s eSIM availability may be limited depending on the region and carrier.

    1. Xiaomi
    • Xiaomi 14 Series:Xiaomi 14, Xiaomi 14 Pro
    • Xiaomi 13 Series: Xiaomi 13, Xiaomi 13 Lite, Xiaomi 13 Pro, Xiaomi 13T, Xiaomi 13T Pro
    • Xiaomi 12T Pro
    • Xiaomi Redmi Note 13 Pro+

    *Note: Xiaomi’s eSIM support is limited and usually depends on the specific model and region.

    1. OnePlus
    • OnePlus 12
    • OnePlus Open
    • OnePlus 11

    *Note: OnePlus is gradually introducing eSIM support, but it may not be available on all models or in all regions.

    1. Motorola
    • Motorola Razr Series: 50 Ultra (2024), Razr 50,razr+ 2024, Razr 40 Ultra (2023), Razr (2019, 2020, 2022, 2024), Razr 5G, Razr 40, Razr 40 Ultra/Razr+

     

    • Motorola Edge Series: Edge 50, Edge 50 Fusion, Edge 50 Pro, Edge 50 Ultra, Edge 50 Neo, Edge 40 Neo, Edge 40, Edge (gen 5), Edge 40 Pro, Edge+ (2023), Edge 2023, Edge 2022

     

    • Motorola Moto G Series: G85, G Stylus 5G 2024, G55, G54, G54 Power, G53, G34, G Power 5G (2024)
    1. Vivo
    • Vivo V40
    • Vivo X100 Pro
    • Vivo V29 Lite 5G (eSIM Supported only in Europe)
    1. Realme
    • Realme GT 2 Pro

    Note: Realme has limited support for eSIM, primarily available in select high-end models.

    1. Oppo

    Oppo Find Series: X5 Pro, X3 Pro, X5, X3,

  4. What is RORO data plan?

    A RORO data plan is a flexible mobile internet package designed for travelers, providing reliable connectivity in over 200 countries.

    It is used via RORO eSIM or RORO physical SIM card, catering to various devices. RORO data plans offer options like fixed data or unlimited plans for most popular travel destinations, allowing you to select based on your needs. With a pay-as-you-go model, no hidden fees, and easy top-up features, RORO ensures seamless internet access throughout your travels.

  5. Where can I buy a RORO physical SIM?

    At roroesim.com, you can purchase data plans and eSIMs or top up your previously purchased RORO eSIM or physical SIM.

    If you need a new RORO physical SIM, you’ll need to contact our distributors. We have both online distributors through webshops (for example, www.thepartshome.eu) and offline distributors in physical stores. For group purchases or custom data plans, you can directly contact Roroesim.com to arrange eSIMs or physical SIMs tailored to your needs.

  6. What are the features of eSIM?

    An eSIM (embedded SIM) offers several key features:

    1. Flexibility: Easily switch between data plans and carriers without changing physical SIM cards.
    2. Dual SIM Functionality: Use eSIM alongside a physical SIM to keep your home number for calls and texts while using a local or travel data plan.
    3. Reusable: eSIMs can be used across multiple trips; simply add a new plan as needed.
    4. Eco-Friendly: Eliminates the need for plastic SIM cards, reducing environmental waste.

    Easy Setup: Install instantly via QR code or manual setup, no physical card needed.

  7. How can I contact RORO for help and support?

    You can contact RORO for assistance in the following ways:

    1. 24/7 Support: Reach out to our customer support team through our website’s "Contact Us" section or the RORO app.
    2. Email: Send us an email at [email protected] for any questions or issues you may have.
    3. Live Chat: Use our live chat feature on the website for instant support.
    4. Whatsapp: Message to our Whatsapp number +46762476807.

    Our team offers multilingual support to help you resolve your concerns quickly and efficiently.

  8. Why should I leave a review for RORO?

    We highly value our customers and their feedback.

    Your review helps us improve our services and guides other travelers in choosing the right data plan. Sharing your experience contributes to making our service better and more reliable for everyone. Positive reviews also build trust with new customers, showing them that RORO is a dependable choice for their travel connectivity. Your feedback truly makes a difference!