Privacy and Cookie Policy
Roroesim.com ("we," "our," or "us") is a service owned and operated by DDUP Business Service AB, a company registered in Sweden with organization number 5568830672. We are committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy and Cookie Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and other online services (collectively, the "Services"). By using our Services, you agree to the terms outlined in this policy.
Information We Collect
1.1 Personal Information
When you sign up for our Services, purchase a data plan, or contact customer support, we collect personal information such as your:
- Name
- Email address
- Payment information
- Any other information you voluntarily provide
1.2 Device Information
We collect information about the devices you use to access our Services, including:
- Device type
- Operating system
- Browser type
- IP address
- Device identifiers
1.3 Usage Data
We collect data about how you interact with our Services, such as:
- Which pages you visit
- Features you use
- Time and duration of your activities
1.4 Location Information
With your permission, we may collect information about your precise or approximate location from your device to provide relevant services and support.
How We Use Your Information
2.1 Provide and Improve Our Services
We use your information to:
- Provide, maintain, and improve our Services
- Process transactions
- Manage your account
- Enhance user experience
2.2 Customer Support
Your information helps us:
- Respond to your requests
- Handle inquiries
- Resolve customer service issues
2.3 Communication
We may use your information to send you:
- Important updates
- Promotional materials
- Other communications related to our Services
Note: You can opt out of promotional communications at any time.
2.4 Legal Compliance
We may use your information to:
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- Protect our legal rights
How We Share Your Information
3.1 With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Data analysis
- Email delivery
- Hosting services
- Customer support
3.2 With Business Partners
We may share your information with trusted business partners for the purpose of offering additional services or features.
3.3 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
Your Rights and Choices
4.1 Access and Update Information
You have the right to:
- Access
- Update
- Delete your personal information at any time through your account settings or by contacting us directly.
4.2 Opt-Out
You can opt out of receiving promotional emails from us by:
- Following the unsubscribe instructions included in those emails
- Contacting us directly
4.3 Data Portability
In certain circumstances, you have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
International Data Transfers
Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
Cookies and Tracking Technologies
7.1 What Are Cookies?
Cookies are small data files that are placed on your device when you visit a website. They are widely used to make websites work, improve efficiency, and provide information to website owners.
7.2 How We Use Cookies
We use cookies and similar tracking technologies to:
- Enhance your experience with our Services
- Analyze usage patterns
- Personalize content
7.3 Types of Cookies We Use
- Essential Cookies: Necessary for the website to function and cannot be switched off in our systems.
- Performance Cookies: Help us understand how visitors interact with our website, providing information about areas visited, time spent on the site, and any issues encountered.
- Functional Cookies: Allow the website to remember choices you make, such as your language or region, to provide enhanced, personalized features.
- Targeting Cookies: Used to deliver ads that are relevant to your interests.
7.4 Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Services.
GDPR Compliance
As a company based in Sweden, DDUP Business Service AB complies with the European Union’s General Data Protection Regulation (GDPR). This means you have specific rights regarding your personal data, including:
- The right to access, rectify, or erase your data
- The right to restrict or object to processing
- The right to data portability
- The right to lodge a complaint with a supervisory authority if you believe your data has been mishandled
Changes to This Privacy and Cookie Policy
We may update this Privacy and Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Policy periodically to stay informed about our practices.
Contact Us
If you have any questions about this Privacy and Cookie Policy, please contact us at:
- Email: [email protected]
- Address: Transportgatan 2, 25464, Helsingborg, Sweden