eSIM Installation & Activation Guide

 

eSIM Installation Guide for iPhone

 

Option 1: Quick Install If You Have iOS 17.4 or Newer In Your iPhone

Open the rear camera of your iPhone and point it at the eSIM QR code. Your iPhone will automatically recognize the eSIM. Tap “Mobile Plan” showing up under the screen and click "Allow" to activate the new eSIM. It will be installed immediately.

 

Use camera to face the QR code, then click “Mobile Plan”	Click “Allow” to proceed	Start installation and complete within 1 minute

 

Or you can Log in to “My SIMs” on roroesim.com or RORO App on your phone, click Install eSIM then press the QR code on your iPhone’s screen. It will start the eSIM installation directly.

 

Use your phone to log in to “My SIMs” and find the QR code in “Install eSIM”	Press the QR code on your iPhone screen then click “Add eSIM”	Click “Allow” to start the installation and complete within 1 minute

 

 

Option 2: Scan QR Code to Install From “Settings”

Go to Settings > Mobile Service > Add eSIM > Use QR Code > Scan QR code

 

Click “Mobile Service” in “Settings”	Click “Add eSIM” in “Mobile Service”	Click “Use QR Code”	Scan the prepared QR code and start the installaltion

 

Option 3: Manually Install With Activation Code

Go to Settings > Mobile Service > Add eSIM > Use QR Code > Enter Details Manually, then copy or type in the required info.

Click besides SM-DP+Address and Activation Code to copy, which can be found in My SIMs after log in to www.roroesim.com or RORO App.

 

 

Go to Settings > Mobile Service > Add eSIM > Use QR Code	Choose ”Enter Details Manually”	Copy or type in the info then click “Next” at up-right corner	Click “Continue” to start and complete the installation

 

 

Label your eSIM: RORO eSIM is reusable. You can keep it in your phone for your future trips with only one installation.

 

After installation, Mobile Plan Labels show up directly	Select the new eSIM and click Continue, you can customize your label	We suggest label it to “RORO eSIM” for easy manage

 

Set up: Now you have the original primary SIM card and newly installed eSIM in your phone. You need to choose which line you want to use.

 

Choose your Primary number for iMessage & FaceTime, your contacts can reach you on your primary number	Choose your Primary number for Mobile Data if you are not in the destination yet.

 

Keep the new eSIM line off until you arrive at your destination. The data plan will activate and validity days start counting from the minute that the eSIM connecting to the supporting network.

 

Go to Settings then click Mobile Service	Choose RORO eSIM, the newly installed eSIM	Keep the line off, do not turn on until you arrive at your destination

 

eSIM Activation Guide for iPhone

 

Turn on your eSIM’s Data Roaming and turn off primary number’s Data Roaming/ Data switching to avoide high roaming cost from the primary number. Using primary number as the default voice line to keep connected with your contacts.

After your flight landed at your destination, you can activate your eSIM immediately.

 

Go to Mobile Service in Settings, click RORO eSIM	Turn On This Line

 

 

Back to Mobile Service, click Mobile Data	Choose RORO eSIM for Mobile Data

 

Make sure turning off data roaming for your primary number to avoid roaming fee on that line.

 

Go to Mobile Service in Settings, click Primary in SIMs	Turn off the Data Roaming for this line

 

Now you are all set! If you have any questions, please refer to our Help Center or contact our customer support!