RORO Top-Up Instructions
Easily Recharge Your RORO SIM Card or eSIM in Just a Few Steps
At RORO, we offer a simple and seamless top-up process for both our physical SIM cards and eSIMs. Whether you're traveling to a new destination or need more data, you can easily recharge your SIM card or eSIM from anywhere in the world.
Follow the steps below to quickly top up your RORO SIM:
How to Top-Up Your RORO SIM Card or eSIM:
Step 1: Add a SIM card or eSIM to your account
You need to have a SIM card or eSIM to top up to in your account with RORO. You can log in to buy a new eSIM or add the SIM card or eSIM you already have to your account with ICCID and PIN.
Log in to My SIMs>Add SIM Cards>fill in ICCID and PIN
Step 2: Choose Your Data Plan
Select the denstination and data plan that best suits your current travel needs. You can start from Home page as buying a new plan and eSIM.
We offer a wide range of plans, including options for specific regions and global coverage.
Step 3: Complete Payment
Review your selection and proceed to payment. Choose a payment method and select the which ICCID number you want to recharge.
Step 4: Confirmation
After completing the payment, you will receive a confirmation email. Your new data plan will be automatically activated, and you can start using it right away!
Frequently Asked Questions (FAQs)
- How long does it take for the top-up to be activated?Your top-up will be activated within a few minutes after payment. You will receive a confirmation email as soon as it’s ready to use.
- Where can I find my SIM card or eSIM ICCID number and PIN?For physical SIM cards, the numbers are printed on the card. For eSIMs, you can find the number in the confirmation email sent after your purchase or in your phone's settings under the mobile plan details.
- Can I top up before my current plan expires?Yes, you can top up at any time. Your new plan will be added to your account and will activate once your current plan has been fully used or expired.
- Will my SIM card or eSIM expire if I don't top up?No, RORO SIM cards and eSIMs are valid for two years. You can recharge anytime within this period without needing to replace the card.
- Can I use the same SIM card or eSIM for multiple top-ups?Yes! RORO SIM cards and eSIMs are reusable. Simply recharge with a new plan whenever you need more data.
Need Assistance?
If you have any questions or run into any issues, our customer support team is available 24/7 to assist you. Reach us via WhatsApp, or WeChat for instant support.
With RORO’s easy top-up process, you’ll always stay connected while traveling. Top up today and enjoy seamless global communication!