eSIM installation interrupted and the QR code not working.

Important: The eSIM can only be installed once and cannot be transferred to another device.

  1. Check Your Internet Connection: Ensure you have a stable internet connection during the installation process.
  2. Restart Your Device: A simple restart can sometimes resolve the issue.
  3. Manual Installation: Use the manual installation details provided in the confirmation email.
  4. Contact Support: If the QR code still doesn't work, contact RORO’s 24/7 support team for assistance in generating a new QR code or further instructions.