What should I do if I cannot activate the purchased plan?

If you’re having trouble activating your RORO data plan, try these steps:

  1. Check Internet Connection: Ensure you have a stable connection during activation.
  2. Restart Your Device: A restart often resolves activation issues.
  3. Check Settings: Ensure data roaming is enabled for the RORO eSIM.
  4. Turn Off Original SIM's Data: Ensure your original SIM's data roaming is off.
  5. Manual Activation: Use the manual details from the confirmation email.

If the issue persists, contact RORO's 24/7 support for further assistance.